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Issue tracking system
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201	Performance Monitoring and Reporting Service Description The Performance Monitoring and Reporting service provides a detailed view into the health of customers’ networks and applications. ITS operates select tools that Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2012-07-23 11:12:49 Service-level agreement Service desk Issue tracking system Project management Service Information Technology Infrastructure Library Incident management Information technology management Business Management
202	STATE TELECOMMUNICATIONS MANAGEMENT MANUAL State of California Department of Technology Statewide Telecommunications Add to Reading List Source URL: www.otech.ca.gov Language: English - Date: 2014-07-08 18:50:43 Technology Business Failure Information technology management Verizon Communications Video on demand Issue tracking system Customer support Technical support Marketing Customer experience management Help desk
203	Appendix B – Contact Information for Online Assessments Help Desk Information A Help Desk is available for the online assessments. Schools that encounter technical problems during an online assessment should first cont Add to Reading List Source URL: dpi.state.nc.us Language: English - Date: 2012-09-24 15:03:43 Helpdesk and incident reporting auditing Call Avoidance Help desk Business Issue tracking system
204	Department of Public Social Services CUSTOMER SERVICE CENTER Department of Public Social Services Add to Reading List Source URL: www.cwda.org Language: English - Date: 2008-10-25 02:00:00 Interactive voice response Call centre Customer relationship management Service Issue tracking system Civil Service Retirement System Business Marketing Computer telephony integration
205	[removed]CERES Data Management Team Meeting Add to Reading List Source URL: ceres.larc.nasa.gov Language: English - Date: 2010-09-20 15:47:25 Business Comics Literature Kaizen Issue tracking system Odin
206	AESenterprise Patch Update Notes v5[removed]Adhoc Views[removed]The adhoc view vadhocUnitList has been modified to add DateAdd, this is the date that a Housing Resource was created on the Housing Referral page. Add to Reading List Source URL: documents.lahsa.org Language: English - Date: 2014-03-04 13:51:10 Checkbox Form Issue tracking system Google Chrome HTML element Software Computing HTML
207	Project Management Service Description The ITS Project Management Office (ITS-PMO) enables excellence in the area of project management. We provide experienced, PMP certified project managers to manage individual custome Add to Reading List Source URL: www.its.nc.gov Language: English - Date: 2012-07-23 11:12:48 Management Service-level agreement Service desk Issue tracking system Service Customer service Business continuity Incident management Information Technology Infrastructure Library Information technology management Business Marketing
208	El Centro College WebDesk 1.0 Guide Add to Reading List Source URL: www.elcentrocollege.edu Language: English - Date: 2014-02-24 15:32:47 Password Internet Form Issue tracking system Dashboard Software Computing Email
209	Computer Services Technical Service Request For problems with your PC, Network, Internet, Email or any requests for assistance other than Banner or Reporting, use this form. Do not email, call or visit the technicians/pr Add to Reading List Source URL: www.mvsu.edu Language: English - Date: 2009-04-14 17:36:55 Marketing Internet Password Operating system Self-service password reset Issue tracking system Email Help desk Computing
210	Customer Service Policy (v1.1) Zuver Pty Ltd is committed to providing the highest levels of customer service in the industry. It is an unfortunate fact that any business, anywhere in the world, with a rapidly expanding Add to Reading List Source URL: zuver.net.au Language: English - Date: 2014-05-05 01:10:44 Issue tracking system Customer Zuver Business Customer experience management Customer service

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